This paper focuses on best practices for managing commercial litigation and arbitration in order to achieve a fair, timely, and cost-effective process. It discusses strategies to maximize technology in resolving disputes, such as technology assisted review, e-filing, paperless hearings, remote appearances, and more. It also discusses case management, including the markers of effective case management and the one judge model.

This paper is part of a collection presented at LESA’s 51^st Annual Refresher: Business program in Lake Louise from May 6–8, 2018.