The roles and responsibilities carried out by legal support staff are integral to a successful law practice. This on-demand program introduces essential skills for effective legal support work. Tara Edwards begins by exploring how a law office operates, the role support staff play throughout the client file, and the core tools needed to navigate procedural rules, develop a strong precedent library, and support accurate billing practices. Ashley Stasiewich then focuses on communication strategies that strengthen working relationships with lawyers and offer practical tips for using CanLII, including basic searches, filters, and MyCanLII features that help streamline case-pulling tasks. The presentation concludes with a shared discussion on professional development, continuous learning, and the importance of networking within the legal community to support long-term growth and career success.

This on-demand program was originally broadcasted as a live webinar on May 13, 2026. Total running time is 2 hours, 19 minutes.