8 Things Killing Your Law Firm and How to Stop Them

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This paper introduces the concept of Lean Six Sigma, which is a common sense approach to continuous improvement. Under the Lean Six Sigma framework, the paper discusses the following 8 specific wastes commonly encountered in law practices that hurt efficiency and quality: defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra processing. The paper then provides strategies for identifying and eliminating these wastes from the practice of law.

This paper is part of a collection presented at LESA’s Tech Solutions for Busy Law Practices program in Edmonton on September 18, 2018 and in Calgary on September 19, 2018.

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