- This program has passed.
Dealing with Difficult People (Edmonton)
April 11, 2019 | 9:00 am – 12:00 pm
$198.75 – $295.00
Important Change
Individual registration through the attendee’s LESA.org account is now required for all LESA programs.
Program access (including access to e-materials) will be assigned to the LESA.org account used on registration. If you do not yet have an account, one will be created for you on checkout. This change will allow for easy access to e-materials and recording(s) (if available) through the attendee’s LESA.org account. If you have any questions, contact us at info@lesa.org.
Are you a 2018/2019 LESA volunteer? If so, contact us for complimentary registration in this program.
Many of us are required to interact with behaviour from others that we may find particularly challenging. Identify your own behavioural style and evaluate the implications of your approach to difficult situations. Explore and develop the ability to understand and deal with the behavioural styles of others. Learn how to control your own emotions and apply constructive strategies that solve, rather than, escalate problems.
Date: April 11, 2019
Time: 9:00 AM – 12:00 PM | *LESA Volunteers 9:00 AM–1:30 PM (lunch is included)*
Location: Chateau Louis Hotel & Conference Centre, 11727 Kingsway NW
Regular Price: $295 + GST
NOTE: The materials for this program will be provided in electronic format.
This program is also offered in Calgary.
View the brochure for program details.
LESA offers the following discounts:
D125 – 25% off for living more than 125 km (one way) from the nearest program site.
D150 – 50% off for living more than 250 km (one way) from the nearest program site.
Enter coupon code D125 or D150 during checkout if applicable.
| Group Discount | Firm Broadcast | |
|---|---|---|
| Applicable Products | Livestreams, webinars, and most in-person programs | Livestreams and webinars |
| Program Access | Individual access | Facilitator access only |
| Materials | Individual access with unlimited views of materials | Facilitator access only, for a limited time. Materials must be downloaded and distributed to the group by the facilitator |
| On-Demand Recording | Individual access with unlimited views of the on-demand recording | No access to the recording |
| Combined Discounts | Can be combined with role-based discounts for new lawyers and students | Cannot be combined with any other discounts |
