Skills for working with self-represented litigants can vary if the SRL is exhibiting high conflict behaviour. This presentation discusses how important it is to learn how to identify high conflict behaviour and key patterns of people engaging in high conflict behaviour. Training by Michael Lomax (renowned mediator, and conflict resolution trainer) will help individuals understand the psychology of conflict and develop strategies for dealing with high conflict individuals. Michael is a trainer with the High Conflict Institute, San Diego, CA.  He practised law for over 22 years and is a non-practicing member of the law society of BC.

This on-demand program was originally presented as an in-person program on September 9, 2022.

The total running time is approximately 1 hour, 47 minutes.

You may also be interested in other presentations from the Navigating Matters with Self-Represented Litigants program. Click here for the full list of presentations.